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Full Time Opportunities

Sr. Client Service Manager

Role Overview:

The Client Services Manager is responsible for owning and managing the day-to-day strategic, operational, and marketing execution for assigned client accounts, serving as the primary liaison between the client, internal agency teams, and external partners.

This role oversees strategic planning, campaign execution, brand management, internal alignment, and community partnerships, ensuring all marketing initiatives are executed efficiently, on brand, and aligned with business objectives. The Sr. Client Services Manager plays a critical leadership role in maintaining visibility, accountability, and momentum across all marketing initiatives.

Key Duties:

  • Develop and maintain strong, trusted relationships with day-to-day brand partners and cross-functional internal teams, serving as a primary point of contact for assigned accounts 
  • Own and manage assigned account marketing activity calendars, ensuring alignment across strategy, promotions, campaigns, operations, and community initiatives 
  • Lead strategic planning support and campaign analysis, including performance tracking, KPI reporting, and post-campaign insights to inform ongoing optimization 
  • Prepare meeting agendas, lead client meetings as required, and ensure clear communication, follow-ups, and next steps are documented and distributed 
  • Report on client Work In Progress (WIPs) at internal production and operations meetings, ensuring visibility, accountability, and alignment across teams 
  • Assist in the development and execution of integrated marketing strategies and campaigns across creative, digital, media, PR, in-store, and community channels 
  • Facilitate the development of effective, on-brand campaigns through strategic planning, creative development, production coordination, trafficking, measurement, and optimization 
  • Collaborate closely with Creative, Digital and Operations to ensure initiatives are delivered on time, on budget, and operationally ready 
  • Support brand management and guardianship, ensuring consistency with brand standards 
  • Monitor and assist with marketing budget tracking, billing coordination, and financial reporting, flagging variances or risks as they arise 
  • Own and maintain key account documentation, including status reports, marketing calendars and shared asset libraries 
  • Coordinate and manage operational marketing needs, including menu content updates, POP materials, promotional items, collateral production, and distribution 
  • Assist with community partnerships, sponsorships, local events, fundraising initiatives, and brand activations, supporting Local Store Marketing (LSM) efforts 
  • Represent assigned brands professionally at meetings, events, shoots, media opportunities, or community activations as requested
  • Assist with new client presentations, onboarding, and agency initiatives as needed 
  • Generate post-meeting recaps and action items for clients and internal teams 
  • Champion and contribute to a culture of collaboration, accountability, inclusion, growth, and creativity

 

 

Requirements:

  • Minimum of 7-10 years of experience in client relationship management or marketing experience in restaurant or retail marketing 
  • Strong interpersonal and communication skills 
  • Experience collaborating with cross-functional teams in the development of successful campaigns 
  • The ability to develop trusted relationships with clients built on a shared understanding of their goals, objectives, and business needs 
  • The optimism to think bigger, the curiosity to dig deeper, and the passion for doing better 
  • Determination, courage, and ingenuity in the face of obstacles, deadlines, ambiguity, and healthy conflict 
  • An infatuation with great food experience, customer service, a love of brands, and a lifelong affair with all things creative 
  • Ability to commute to and from the office for client meetings, events, and as needed.

     

    Please send your resume to: careers@digivortex.com

    SEO Specialist

    As an SEO Specialist, you will be responsible for more than just implementing keywords in a website. You will be responsible for the overall search strategy in ensuring good organic traffic and exposure for the website. More specifically, you’ll get to:

    • Monitor search algorithms set by search engines to keep up with changes in the SEO landscape
    • Develop and integrate content marketing strategies
    • Distribute content and encourage external sites to link back to the site of the organization
    • Drive targeted and loyal traffic to the website through effective community-building
    • Employ user experience (UX) and conversion rate optimization methods to turn visitors into more active users
    • Continually check search terms, rankings and analytics to monitor the performance of websites and make recommendations for improvement
    • Update content and website links for maximum optimization and search engine rankings
    • Set measurable goals that demonstrate improvement in marketing efforts

     

    Qualifications for SEO Specialist:

    • 3-5 years of experience in successfully developing and executing SEO campaigns
    • Understanding of search engine algorithms and ranking methods
    • Experience with SEO industry programs, such as Google Analytics or Adobe Analytics
    • Knowledge of keyword research and data mining tools
    • Able to complete competitive analysis of other companies within the industry
    • Excellent written and verbal communication skills (email, phone, etc.)
    • Comfortable analyzing high volumes of data on a daily basis
    • Familiarity with WordPress or other content management systems
    • Experience with other aspects of marketing, such as customer growth, is a plus

    Please send your resume, and examples of your work to:  careers@digivortex.com

    Internship Opportunities

    Marketing / Business Development Intern

    The Food Gurus/digiVortex team is looking for an intern to help support our business development efforts of the agency. The job duties include, but are not limited to:

     

    • Assist in execution of marketing and business development strategies and activities
    • Develop, refine, and enhance sales skills in order to produce revenue
    • Remain coachable and share ideas to strengthen your team
    • Engages with customers or clients and provides service and/or sales
    • Effectively use technology provided to streamline efficiency
    • Collaborate with the team to provide marketing solutions for potential clients
    • Generate ideas to promote our brand and services

     

    Qualifications:

    • 1-2 years of previous marketing or sales experience preferred
    • Bachelor’s Degree in Marketing, Business or related field required
    • MBA preferred
    • A passion for sales and marketing
    • Excellent communication skills (verbal and written)
    • Tech savvy and organized
    • Familiarity with CRM platforms including ACT!
    • Proficient in Microsoft Office and Google Suite
    • Experience with outbound marketing tools (ie: Mailchimp)
    • Self- Starter

       

      Please send your resume, and examples of your work to:  careers@digivortex.com

      Freelance Opportunities

      Writers, Illustrators, Social Media Strategists, and Graphic Designers

      We offer freelance opportunities for writers, illustrators, social media strategists, and graphic designers. If you have a strong work ethic, a keen attention to detail, and a flair for the creative we would like to speak with you.

      We are currently seeking:

      • Freelance Copywriters
      • Freelance Graphic Designers
      • Freelance Content Creators (Social Media)
      • Freelance Videograhers & Photographers

        Please send your resume, and examples of your work to:  careers@digivortex.com